Welcome to the BMI (British Midland International) Regional Cargo Office. We handle all your cargo needs efficiently and with care from our location at Pegasus Business Park, Herald Way, East Midlands Airport, DE74 2TU, Castle Donington, United Kingdom. We specialize in reliable cargo services, ensuring smooth operations and timely deliveries for your shipments. Our experienced team is ready to assist with any inquiries and manage your cargo logistics seamlessly.

BMI Regional Cargo Office Address:

Pegasus Business Park, Herald Way, East Midlands Airport, DE74 2TU, Castle Donington, United Kingdom.

For queries regarding refunds
 01332 854534
 Email: refunds@flybmi.com

BMI Technical Support
 0844 8484 888

BMI Regional Reservation office telephone contact numbers:
 (UK Callers) 0330 333 7998, (International Callers) +44 330 333 7998
 Email: cargosales@bmiregional.com

Official website: www.bmiregional.com/

Working hours

(opening hours during bank holidays may vary)

Monday to Friday06.30 – 20.00 (UK Calls)
Saturdayclosed (UK Calls )
Sunday (UK Calls)

09:30-17:30 (closed between 13:00-13:30)

(International Calls) Monday to Friday0830-2000 (Local CET)
(International Calls) Saturday and Sunday0900-1700 (Local CET)

If you want to change the flight date, there is a change fees of £50 or €65 per flight, per person will be applied.

  • Change fees do not apply to all fare types
  • When making a change and the same fare is not available, the difference in fare plus the change fee must be paid
  • Change fees are charged per sector, per person

Group bookings (10 or more passengers)

Tel ofGroup Bookings : 0330 333 7998
Group Bookings Email: groupsales@flybmi.com

  bmi regional’s Travel Trade team Phone: 0330 0333 7998.

Corporate sales

For any sales enquiries contact trade@flybmi.com

Baggage queries  Tel: 0330 333 7998

BMI regional charter department:

For any queries regarding charter services, please contact using the numbers and email given below

 24 hour line: +44 (0)1224 401 900
 Charter direct line: +44 (0)7734 970 418
 Email: regionalcharter@flybmi.com

PR Enquiries

UKCass Helstrip: cass.helstrip@whitetigerpr.com
GermanySilke Warnke-Rehm: swr@rehm-pr.de
BelgiumLien Deleu: Lien@glenaki.com

BMI Email: https://www.flybmi.com/customer-care-team/

For Reservations and Groups:

Email: grouptravel@bmiregional.com

For Sales and Marketing:

Email: sales.germany@flybmi.com

Customer Support Email: CustomerCare@bmiregional.com

BMI Regional Online Check-in:  www.bmiregional.com/online check-in

Note: Online Check in begins 48 hours up until 4 hours before your flight departs.

Check your flight status here : www..bmiregional.com/flightstatus

BMI Regional baggage services telephone contact numbers:
(UK Callers) 0330 333 7998, (International Callers) +44 330 333 7998

For baggage inquiries :  BMI Regional baggage inquiries

List of all information about BMI regional British offices

Types of Planes / Air craft available with BMI Regional

Total fleet: 18

  • Embraer ERJ-135
  • Embraer ERJ-145

Queries handled by BMI Regional Customer care:

Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Diamond Club

BMI Regional was originally known as Business Air, a privately owned airline. Business Air was acquired by the British Midland group in 1997. British Midland sold the business in April 2012 to IAG (British Airways), who then sold bmi regional to SAH on 1 June 2012. bmi regional concentrates on the services that its name suggests. BMI Regional serve niche markets on domestic UK and European routes which are ideally suited to small jet operations. bmi regional operates the following Aircraft type: 14 Embraer 145 (“ER4”) with 49 seats and four Embraer 135(“ER3”) with 37 seats. The ERJ is a low wing T-tail aircraft powered by two rear mounted turbo fans with a cruising speed of 500 mph and cruising altitude of 37,000 feet.

Encountering issues with reaching the BMI Regional Cargo Office by address or phone? Please report any problems using the comment form below.

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