Navigating the pre-flight hustle can be daunting, often leaving travelers stressed and anxious. The lingering questions and uncertainties can overshadow the excitement of an upcoming flight. To ensure a seamless journey, it’s crucial to gather all relevant information about your flight, the airport, and the airline. This detailed guide offers essential contact details and an overview of key services and amenities available at the Turkish Airlines Terminal at O’Hare International Airport (ORD). Whether you’re gearing up for a flight soon or planning a future trip with Turkish Airlines, departing from or arriving at ORD, this guide is here to help.

Details of Turkish Airlines O’Hare Airport – ORD

The Turkish Airlines ORD Terminal is 5, at O’Hare Airport.

Services provided by Turkish Airlines at O’Hare Airport Terminal ORD

At the Office of Turkish Airlines at O’Hare Terminal, passengers can avail themselves of the following services / amenities:

Flight Reservations at Turkish Airlines O’Hare Airport – ORD

If you need assistance with flight reservations, the Turkish Airlines terminal at O’Hare Airport welcomes you. You can also make flight bookings on the Turkish Airlines website or mobile application.

Reservation Management

Manage your bookings, make changes, and add flight-related services through the “Manage Booking” section on the airline’s website or mobile app. Trained airline representatives at the O’Hare Turkish Airlines terminal office are also available to assist.

Request For Cancellation/Refund Of Turkish Airlines Ticket At ORD International Airport

Please note that the Turkish Airlines O’Hare terminal office handles requests for cancellations and refunds only for tickets/reservations issued through official airline channels. Cancellation and refund policies are subject to the fare rules applicable to your specific reservation/ticket fare/class type.

Flight Status Of Turkish Airlines

To check your flight status, you can contact the Turkish Airlines ORD terminal office or visit the airline’s website and mobile application. You can get the status from the Turkish Airlines Chicago O’hare terminal arrivals and departures both respectively. 

Baggage Allowance On Turkish Airlines

Passengers flying with Turkish Airlines have specific baggage allowances based on their class:

• Economy Class: 1 carry-on/cabin luggage (size ≤ 118 cm, weight ≤ 8 kg) and 1 personal item (size ≤ 85 cm, weight ≤ 4 kg)
• Business Class: 1 carry-on/cabin luggage (size ≤ 118 cm, weight ≤ 8 kg) and 1 personal item (size ≤ 85 cm, weight ≤ 4 kg)
• Checked Baggage: Up to 2 pieces of checked baggage (each piece size ≤ 158 cm, weight ≤ 23 kg) in Economy Class and up to 2 pieces (each piece size ≤ 158 cm, weight ≤ 32 kg) in Business Class.

For more information on baggage allowance or purchasing additional baggage allowance, you can contact the team at the O’Hare Turkish Airlines terminal office.

Check-in at Turkish Airlines ORD Terminal

Passengers have two options for check-in:

1. In-person at the O’Hare Turkish Airlines terminal counter (check-in closes 60 minutes prior to flight departure).
2. Use the online/mobile/web check-in feature on the Turkish Airlines mobile application/website.

For any other check-in queries, feel free to contact the airline’s office.

Turkish Airlines Inflight Wi-Fi

Turkish Airlines offers inflight Wi-Fi/internet service on most of its aircraft. Passengers can choose a Wi-Fi pass that suits their needs:

• Unlimited Messaging Pass: $5 USD
• 100 MB Data Pass: $8 USD
• 250 MB Data Pass: $15 USD
• Unlimited Internet Pass on Short Haul Flights: $15 USD
• Unlimited Internet Pass on Long Haul Flights: $35 USD

Business class passengers and Miles&Smiles members enjoy complimentary Wi-Fi/internet access. For all Wi-Fi-related queries, reach out to the Turkish Airlines O’Hare terminal office.

Special Assistance Services At Turkish Airlines O’Hare Airport Terminal

Turkish Airlines strives to accommodate all passengers with sensory/physical impairments, special needs, medical conditions, ensuring a pleasant flight experience. If you require special assistance services, please request them from the airline at least 48-72 hours before your intended flight’s departure time.

For details on the offered special assistance services, contact the Turkish Airlines O’Hare terminal office.

Travel With Pet(s) On Turkish Airlines

Turkish Airlines offers pet travel services, but it’s subject to availability, the airline’s pet policy, and regulations at the departure and destination airports. To book pet travel or request information, contact or visit the O’Hare Turkish Airlines terminal office.

Turkish Airlines Lounges

As a Star Alliance member airline, Turkish Airlines passengers can access the following lounges at ORD Airport:

• SAS Business Lounge in Terminal 5
• United Club in Terminal 1, Concourse B6
• United Club in Terminal 1, Concourse B18
• United Club in Terminal 1, Concourse C
• United Club in Terminal 2, Concourse F
• United Polaris Lounge in Terminal 1

Turkish Airlines O’Hare Airport Map

FAQs of Turkish Airlines O’Hare Airport – ORD

What terminal is Turkish Airlines at ORD Airport Terminal ?

The Turkish Airlines O’Hare operates from Terminal 5 at ORD International Airport.

Are most of the Turkish Airlines fleet equipped with Wi-Fi?

Yes, the majority of Turkish Airlines aircraft have Wi-Fi connectivity.

Can I make pet travel reservations with Turkish Airlines?

Yes, you can make pet travel reservations with Turkish Airlines.

How can I get in touch with a Turkish Airlines representative at the Turkish Airlines Chicago O’Hare terminal departures?

To speak with a Turkish Airlines representative at the departure, you can call 1-800-874-8875.

Where does Turkish Airlines manage all its flight operations, including arrivals and departures, at O’Hare Airport?

Turkish Airlines manages all its flight operations, including arrivals and departures, from Terminal 5 at O’Hare Airport.