Asiana Airlines JFK Terminal – John F. Kennedy Intl. Airport

List of all information about Airlines Terminal 

Which terminal does Asiana Airlines use at JFK?

• Terminal: Asiana Airlines operates from Terminal 1 at John F. Kennedy International Airport.
• Amenities: Terminal 1 is equipped with world-class facilities to enhance the passenger experience.

Departure Information

• Check-in Options:
  • Self-service and traditional counters available.
  • Additional baggage allowance can be purchased at check-in.
• Priority Services:
  • Expedited check-in, baggage drop, security screening, and boarding.
• Accessibility:
  • Dedicated desk for passengers with reduced mobility.
• Shopping and Dining:
  • Various options available before and after security.
• Arrival Time:
  • Arrive 3 hours before departure for special services (wheelchairs, pets, minors).
  • For standard check-in, arrive 2-3 hours before departure.
• Check-in Advice:
  • Use web or mobile check-in to avoid long queues.
• Security:
  • Keep boarding pass and passport handy.
  • Multiple screening booths available to minimize wait times.
• Gate Information:
  • Departure Gate closes 35 minutes before departure.
  • Dining and shopping options near the Departure Hall.

Arrival Information

• Arrival Terminal:

  • Flights arrive at Terminal 1.

• Customs and Immigration:

  • Proceed to Customs Border Protection (CBP) for document checks.
  • Keep passport, visa, and boarding pass readily accessible.

• Baggage Claim:

  • Digital displays direct you to the appropriate carousel.

  • Lost and Found counter available for delayed or damaged baggage.

• Customs Process:

  • Fill out Customs form and declare items if necessary.

• Exit Area:

  • Features ATMs, currency exchange, and car rental services.
  • Well-connected to other terminals and the city center via shuttle buses and AirTrain JFK.

Lost and Found Service at Asiana Airlines JFK Terminal

• Reporting Lost Items:

  • Passengers who leave items on board should contact ground staff immediately upon arrival at the Asiana Airlines terminal at JFK.

• Damaged Baggage:

  • Report any damage to checked baggage to Asiana Airlines staff. You will need to complete a form to receive a Property Irregularity Report.
  • Reports for damaged baggage must be filed within 7 days of arrival.

• Delayed Baggage:

  • For delayed baggage, fill out a form and provide:
    • A copy of the baggage tag
    • A copy of your passport
    • Booking confirmation or e-ticket number
    • Your name
    • A detailed description of the missing baggage
  • If the baggage remains missing after 21 days, it is considered lost. Compensation for lost baggage is USD 20 per kg or SDR 1,288 per passenger.

Travel Services at Asiana Airlines JFK Terminal

• Flight Changes:

  • Request flight changes at the airport, subject to a fee. The new flight must be confirmed at least 2 hours before departure.

• Booking New Flights:

  • Last-minute reservations can be made at discounted rates.

• Flight Upgrades:

  • Frequent flyer members can use miles to upgrade to business class. Non-members can request upgrades for a fee and fare difference.

• Redeem Miles:

  • Use miles to purchase add-ons like travel insurance or extra legroom seats. Requests must be made at the check-in counter at least 3 hours before departure.

• Airport Check-in:

  • Free check-in at the airport, where you can print your boarding pass, select seats, request special meals, and more.

• Special Assistance:

  • Assistance for passengers with reduced mobility is available, including help with boarding, seat selection, and baggage.

• Pet Travel:

  • International pet travel must be booked online at least 48 hours before departure. Pets must be checked in at the terminal on the day of travel.

Services and Amenities at Asiana Airlines JFK Terminal

• ICE Currency Services
• Travelex US Dollar ATM
• Charging Stations
• Bag Storage by SmartCarte
• Service Animal/Pet Relief Area
• Interfaith Chapel
• Nursing Stations
• Family Restrooms
• Welcome Center
• Men’s Restrooms
• Currency Exchange International (CXI)

Shopping and Dining Options at Asiana Airlines JFK Terminal

At Terminal 1 of JFK International Airport, passengers can explore a variety of shopping and dining options both before and after security.

Shopping Outlets:

• Hudson News
• TUMI
• Victoria’s Secret
• 24-Hour Flower
• Mont Blanc
• New York Gifts (kiosk)
• Coach Specialty Boutique
• Hermes Center Boutique
• iS Duty-Free
• Michael Kors
• Bulgari Specialty Boutique

Dining Options:

• McDonald’s
• Downtown Market
• Eat & Go Istanbul
• Flying Tacos
• JikJi Cafe
• Arrivals Eatery
• Dunkin’ Food Court
• Euro Cafe

Asiana Airlines JFK Terminal Map

Use this map of Asiana Airlines JFK Terminal to find all the amenities and facilities available at the airport.