Avianca Airlines ORD Terminal – Los Angeles Intl. Airport

What Terminal Is Avianca Airlines Located At ORD?

Avianca Airlines operates from Terminal TB – Tom Bradley International Terminal at Los Angeles International Airport (ORD). This terminal is dedicated to international flights and offers a range of top-notch amenities and numerous shopping and dining options.

Key Details for Avianca Airlines Passengers:

• Check-In and Boarding:-  Complete check-in and boarding procedures at Terminal TB. For international flights, it is recommended to arrive at least 3 hours before your departure time to ensure a smooth boarding process.
• Amenities:-  Terminal TB features various amenities including lounges, duty-free shops, gaming areas, dining outlets, and cafes. Several lounges offer VIP services such as spas, complimentary buffets, and showers for relaxation before your flight.
• Connectivity:-  The terminal provides free Wi-Fi at the departure gates and comfortable seating areas. A free shuttle service connects Terminal TB to other terminals, and various transportation options, including car rentals, buses, taxis, and ride-sharing services, are available.

Avianca Airlines Departure Process at ORD

Flights with Avianca Airlines depart from Terminal TB – Tom Bradley International Terminal. The terminal is well-regarded for its extensive services and hospitality.

• Check-In:-  Use the Avianca Airlines check-in counters located in the Departure Hall. To save time, consider online check-in and printing your boarding pass in advance to avoid long queues.
• Baggage Drop:-  After checking in, proceed to the baggage drop counter to check your luggage. You will receive a baggage tag and your luggage will be sent to the aircraft.
• Security Screening:-  After checking in your bags, go to the security screening area with your passport, boarding pass, and baggage tag for a quicker process.
• Amenities:-  Post-security, enjoy various shopping and dining options. Relax in one of the lounges available before your flight.

Avianca Airlines Arrival Process at ORD

Avianca Airlines flights arrive at Terminal TB – Tom Bradley International Terminal.

• Customs and Immigration:-  Upon arrival, proceed to the Customs and Border Protection (CBP) area. Have your passport and boarding pass ready for a swift process. Multiple screening counters help expedite immigration and reduce wait times.
• Baggage Claim:-  Collect your luggage at the Baggage Claim Area. Follow the LED signs to the appropriate carousel for quick retrieval of your checked baggage.
• Facilities:-  After collecting your luggage, visit the Exit Hall which includes currency exchange counters, ATMs, car rental services, and information desks.
• Ground Transportation:-  Access AirTran ORD services for connections to other terminals and the city center. Free shuttles are available for terminal transfers, and car rental kiosks are conveniently located outside Terminal TB to enhance your arrival experience.

Lost and Found Services at Avianca Airlines Terminal, ORD

If you experience delays or damage to your checked luggage, visit the Lost and Found counter at Avianca Airlines Terminal TB – Tom Bradley International Terminal at ORD to report the issue.

To file a report, please provide:

• Booking Confirmation or E-Ticket Number
• Original Baggage Label
• A Copy of Your Passport and Additional Travel Document
   
• A Description of the Checked Luggage

Important Timeframes:

• Delayed Baggage:-  You have up to 21 days from your arrival date to report delayed luggage.
• Damaged Baggage:-  Report any damage immediately at the airport. Avianca Airlines will provide information on the nature of the damage and the reason within 5 days. Reports of damaged baggage will not be accepted after 7 days from the arrival date.

Avianca Airlines Terminal Map at ORD

Use this map of Avianca Airlines’ Terminal TB at Los Angeles International Airport to find all the amenities and facilities available to passengers.

Travel Services at Avianca Airlines Terminal, ORD

At Avianca Airlines Terminal TB – Tom Bradley International Terminal, ORD, passengers can request a variety of last-minute services:

• Special Needs Assistance:-  If you did not prearrange special services such as wheelchair assistance, transportation for portable respiratory devices, or help with traveling infants, you can request these services at check-in. It is recommended to arrive at least 3 hours before your scheduled departure to ensure these arrangements can be made.
• Traveling with Pets:-  For passengers traveling with trained service animals, arrive at the terminal 3 hours before your flight. At the check-in counter, you will need to complete a form and present a pet health certificate and other required documentation. Note that a fee may apply for pet travel.
• Pregnant Travelers:-  Pregnant passengers can request special services such as wheelchair assistance and escort services from Avianca Airlines. A medical certificate issued within 10 days of departure must be provided to avail of these services.
• Traveling with Infants:-  To add an infant to your ticket, the request must be made at least 2 hours before departure. You may need to pay 10% of the adult base fare for an infant traveling on your lap.
• Unaccompanied Minors:-  Parents or guardians traveling with unaccompanied minors should arrive at the terminal 3 hours before departure. At check-in, you will need to submit a parent consent form, a copy of the minor’s passport, and pay the unaccompanied minor fee.
• Airport Check-In:-  You can complete the check-in process at the airport, but you must obtain your boarding pass at least 90 minutes before departure. Be prepared to present your passport, visa, and any other necessary immigration documents.

Flight Delays and Amenities at Avianca Airlines Terminal, ORD

If Avianca Airlines delays your flight at ORD Terminal TB – Tom Bradley International Terminal by 3 hours or more, you can receive a refund for the unused portion of your fare and compensation for the delay.

If the airline cancels your flight within 4 hours of the scheduled departure, you can be rebooked on an alternate flight, subject to availability. You will also be eligible for a refund and compensation for the cancellation.

Amenities and Services:-  Avianca Airlines Terminal TB at Los Angeles International Airport offers a wide range of services and amenities to enhance your travel experience:

• Bag Storage:-  SmartCarte and general baggage storage services
• Charging Stations:-  Available for electronic devices
• Currency Exchange:-  Facilities for exchanging money
• Family Restroom:-  Dedicated restrooms for families
• Information Counter:-  Assistance and information services
• Interfaith Chapel:-  A place for reflection and prayer
• Hotel Reservations:-  Services to book nearby accommodations
• Lost & Found:-  Assistance for lost items
• Men’s Restroom:-  Restroom facilities for men
• Nursing Stations:-  Designated areas for nursing mothers
• Restrooms:-  General restroom facilities
• Service Animal/Pet Relief Area:-  Designated areas for pets
• Travelers Aid:-  Support services for travelers
• Travelex US Dollar ATM:-  ATMs for withdrawing US dollars

Avianca Airlines Terminal at ORD ensures a comfortable and convenient travel experience with 24/7 customer support, helping to accommodate last-minute changes and providing a range of services for a hassle-free journey.