Even with careful planning and expert advice, unexpected events can disrupt your travel plans. Whether you’re heading to a celebration or an important business meeting, complications in air travel might cause you to miss your event. To avoid such issues, it’s essential to review this guide and stay informed. This comprehensive resource covers key details about Delta Airlines’ Chicago Terminal, ticket reservations, handling lost or delayed baggage, special services, and more.
Details on Delta Airlines Terminal at O’Hare Airport (ORD)
| Airport Name | Chicago O’Hare International Airport |
| Airport Code | ORD |
| Address | 10000 W Balmoral Ave, Chicago, USA |
| Delta Airlines ORD Terminal | Primarily Terminal 5 (T5) |
| Arrival Terminal | Varies depending on the flight, primarily T5 |
| Departure Terminal | Varies depending on flight, primarily T5 |
| Ticket Counters | Located in T5, Island B, Level 2 |
| Website | Varies depending on the flight, primarily T5 |
| Phone Number | +1 (800) 221-1212 (Domestic) |
| Phone Number | +1 (800) 241-4141 (International) |
| https://twitter.com/Delta | |
| https://www.facebook.com/delta | |
| https://www.instagram.com/delta/ |
Which Terminal Does Delta Airlines Use at O’Hare Airport (ORD)?
Delta Air Lines operates from Terminal 5 (T5) at Chicago O’Hare International Airport (ORD), situated on the airport’s western side. The terminal is conveniently accessible by car, train, or bus.
Delta Arrival Terminal at O’Hare Airport
If you’re arriving at O’Hare on a Delta flight, you’ll retrieve your luggage in Terminal 5. The baggage claim area is on the terminal’s lower level.
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Delta Departure Terminal at O’Hare Airport
When departing from O’Hare on a Delta flight, you’ll check in and pass through security on the upper level of Terminal 5. Check-in counters are near the terminal entrance, with security checkpoints located at both the north and south ends.
Delta Airlines Baggage Services at O’Hare Airport (ORD)
If you’re flying with Delta Airlines from Chicago O’Hare International Airport (ORD), understanding their baggage policies is essential for a hassle-free journey. Here’s a clear guide on checked baggage, carry-on allowances, and handling lost or damaged luggage:
Checked Baggage at ORD Airport
Traveling with Delta from O’Hare involves adhering to their checked baggage policies. Here’s what you need to know:
- Fees: Delta charges fees for checked baggage, which vary depending on your fare class, route, and the number of bags. For the latest fee details, visit Delta’s website.
- Weight & Size: Standard checked baggage can weigh up to 50 lbs (23 kg) and have linear dimensions not exceeding 62 inches (157 cm). Additional fees apply if these limits are exceeded.
- Special Baggage: For oversized, overweight, or special items like sporting equipment, additional fees may apply, and advance notice to Delta may be required. Refer to Delta’s website for specific guidelines.
Carry-on Baggage at ORD Airport
When flying with Delta from Chicago O’Hare, it’s important to know their carry-on baggage rules:
- Allowance: Each passenger is permitted one standard carry-on bag and one personal item (such as a purse or laptop bag). The standard carry-on size is 22 inches x 14 inches x 9 inches (56 cm x 35 cm x 23 cm), and it must fit in the overhead bin without assistance.
- Weight Restrictions: Although there’s no set weight limit for carry-on bags, they must be light enough to be stowed in the overhead compartment by the passenger without assistance.
- Prohibited Items: Ensure you’re aware of items prohibited in carry-on luggage, including flammable liquids, gels, and sharp objects. The complete list is available on the TSA website.
Lounges at Delta Airlines Terminal, O’Hare Airport (ORD)
While Delta doesn’t have a dedicated lounge at O’Hare Airport (ORD), eligible passengers can relax and enjoy various amenities in the following lounges located in Terminal 5:
- Delta Sky Club: Accessible to Delta One, First Class, select Business Class passengers, Delta Sky Club members, and eligible credit card holders. The lounge offers refreshments, Wi-Fi, and comfortable seating.
- United Club: Open to United Club members and United Airlines Business Class passengers, this lounge provides a comfortable environment with refreshments and Wi-Fi.
- The Club at ORD: Available to Priority Pass members and other eligible passengers, this lounge offers amenities such as showers, quiet areas, and a buffet.
Make sure to check eligibility requirements and any applicable access fees before visiting a lounge to enjoy your pre-flight relaxation.
Food & Dining Options at O’Hare Airport (ORD)
Chicago O’Hare Airport features a wide array of dining options to suit various tastes and budgets. Explore the culinary offerings throughout Terminal 5 and beyond.
| Restaurant Name | Location | Cuisine |
|---|---|---|
| Shake Shack | T5, Gates 5A & 5B | Burgers, Fries, Shakes |
| Starbucks | Multiple locations | Coffee, Tea, Pastries |
| Lettuce Entertain You Market | T5, Gates 2 & 8 | American Food Hall |
| Wolfgang Puck Express | T5, Gate 8 | American |
| Big Bowl | T5, Gate 7 | Asian Bowls |
| Tortas Frontera | T5, Gate 5 | Mexican |
| Cantina Laredo | T5, Gate 5 | Mexican |
| Five Guys | T5, Gate 7 | Burgers & Fries |
| Giordano’s | T5, Gate 7 | Deep Dish Pizza |
| The Berghoff | T5, Gate 7 | German |
| Landmarc | T5, Gate 8 | American Gastropub |
| Baskin-Robbins | T5, Gate 5 | Ice Cream |
Parking at Delta Airlines Terminal O’Hare Airport (ORD)
If you’re flying with Delta from O’Hare (ORD), you have several parking options to suit different needs and budgets:
- Short-Term Garage: Conveniently located near Terminals 5 and 7, this garage offers hourly and daily rates, making it ideal for quick pickups or short stays.
- Multi-Level Garages: These garages are near Terminals 1, 2, 3, and 4 and are connected to Terminal 5 via the Airport Transit System (ATS). They offer affordable daily rates and options for longer stays.
- Economy Parking: For budget-conscious travelers, this off-site parking offers shuttle service to Terminal 5 and is perfect for extended stays.
Services Offered by Delta Airlines at O’Hare Airport (ORD) Terminal
At Delta Airlines’ office in O’Hare Terminal, passengers can access the following services and amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Delta Airlines Terminal Map at O’Hare Airport (ORD)
How to Contact Delta Airlines at O’Hare Airport (ORD)
If you have questions about your flight, need help with baggage, or face any issues at ORD Airport, here are the ways to reach Delta Airlines:
| Domestic: | +1 (800) 221-1212 |
| International: | +1 (800) 241-4141 |
| Visit the Delta website: | https://www.delta.com/us/en |
Conclusion
Delta Terminal at O’Hare Airport (ORD) offers a modern and efficient travel experience with various amenities, including multiple check-in options, expedited security, and Delta Sky Club access. Whether you’re a frequent flyer or a first-time visitor, take advantage of the terminal’s services for a smooth journey.
