Chicago O’Hare International Airport is the primary hub for Frontier Airlines and serves as the main international airport for Chicago. Spanning nearly 7,627 acres, the airport offers non-stop flights to over 214 destinations worldwide. Frontier Airlines operates all its flights from Terminal 5 at O’Hare.
Passengers with Frontier Airlines can address their queries and access various service counters within Terminal 5. Upon arriving at the airport, proceed to Terminal 5 to find the service counters you need.
About Frontier Airlines
Frontier Airlines is a key player in the aviation industry, serving millions of passengers each year. The airline operates flights to over 100 destinations across the United States and nearly 31 international locations. As an ultra-low-cost carrier, Frontier Airlines is a major market competitor. Beyond its budget-friendly flights, Frontier provides excellent services to ensure a smooth travel experience.
Travelers with Frontier Airlines can access all necessary services and amenities at Terminal 5 of O’Hare International Airport. These services include:
| Category | Details |
|---|---|
| Airlines | Frontier Airlines |
| Official Website | flyfrontier.com |
| Frontier Airlines ORD Departures | Terminal 5 |
| Frontier Airlines ORD Arrivals | Terminal 5 |
| Status | Active |
| IATA Code | F9 |
| ICAO Code | FFT |
| Founded | 1994 |
| Headquartered | Denver, CO |
| facebook.com/flyfrontier | |
| instagram.com/flyfrontier | |
| YouTube | youtube.com/channel/UCmvnSoERKhYBDemzliynZ_w |
| linkedin.com/company/frontier-airlines |
List of all information Frontier Airlines ORD Terminal at Chicago O’Hare International Airport
Counters in Terminal 5
Frontier Airlines aims to provide a smoother and more stress-free travel experience for all passengers. At Terminal 5, travelers will find multiple check-in counters for a quick and efficient check-in process. Additionally, there are various counters available for flight status, information, and meet-and-greet services.
Currency exchange counters are also present at the airport for your convenience. For those looking to relax and enjoy a meal, Terminal 5 offers a range of cafes, restaurants, and lounges. Here’s a list of services available upon reaching Terminal 5 at O’Hare International Airport:
| Ticket Booking and Cancellation | Check-in Facilities |
| Animal Relief Area | Web/Online Check-in |
| Childcare Services | Shops and Duty-Free Centers |
| Meeting Rooms | Medical/Emergency Services |
| ATMs, Bank, and Currency Exchange | Ticket Upgradation |
| Baggage Allowance | Valet Parking |
| Lost & Found Services | Restaurants |
| Meet-and-Greet Service | Conference & Exhibition Services |
| Airport Lounges | Delayed and Damaged Baggage Services |
Frontier Airlines Booking & Cancellation
At Terminal 5 of O’Hare International Airport, Frontier Airlines provides dedicated counters for booking and cancellations. If you need to book a flight, visit the counter where the staff will assist you with the reservation process. Be prepared to provide personal details, travel dates, and times.
For flight cancellations, approach the booking and cancellation counter. Explain your reason for canceling to facilitate the refund process. The staff will guide you through the necessary steps to manage your cancellation.
Check-in Facilities
To board your Frontier Airlines flight, you must check in and obtain your boarding pass. Visit any Frontier check-in counter in Terminal 5 where staff will handle the check-in process. To avoid long queues, consider arriving early or using online check-in options.
Baggage Allowance
Frontier Airlines offers flexible baggage allowances, but there are restrictions to prevent additional charges. Ensure your luggage complies with the airline’s limits. For detailed information, visit the airline’s official website.
Lost & Found Desk
If you lose items at the airport, head to the Lost and Found desk immediately. The staff will file a report and follow standard procedures to locate your belongings. They will keep you updated on the status of your lost items.
Unaccompanied Minors Assistance
Frontier Airlines provides special care for unaccompanied minors, ensuring their safety and comfort throughout their journey. The airline takes proactive measures to support young travelers, treating them with extra care.
Personalized Assistance
For passengers with health or medical needs, Frontier Airlines offers personalized assistance, including wheelchair support, medical help, and priority boarding. Inform the airline in advance to ensure all required arrangements are in place.
Amenities and Services at ORD Terminal
O’Hare International Airport’s Terminal 5 offers a range of amenities and services, including currency exchange, pet relief areas, parking facilities, meeting rooms, cafes, restaurants, and lounges. These facilities are available to enhance your travel experience.
Transportation to and from the Airport
O’Hare International Airport provides excellent parking and transportation options. These services include connections to all terminals, as well as parking facilities, shuttles, buses, taxis, and rental cars. The Connection Traveler service facilitates seamless transfers between terminals, whether for domestic or international flights.
Additionally, passengers can take advantage of 24/7 shuttle, car, and bus services that operate at intervals of 10 to 20 minutes. For those seeking quick or budget-friendly transport, rental cars and public transit options are also available.
Relax & Recharge at Yoga Rooms
If you have some spare time and want to practice yoga at the airport, ORD International Airport provides Yoga Rooms in various terminals. However, Yoga Rooms are not available in Terminal 5; instead, you can find them on the Mezzanine Level of Terminal 3. They are open daily from 06:00 am to 10:00 pm.
The Yoga Rooms are well-equipped with yoga mats, shelves for personal items and clothing, and create an ideal environment for relaxation, meditation, and yoga practice.
Lounges
Frontier Airlines does not operate its own lounges at the airport. However, you can access several other airline lounges, such as Delta Sky Club, Swissport Lounge, SAS Lounge, and British Airways Lounge, located at different gates in Terminal 5.
Frontier Airlines passengers can also visit these lounges and coordinate with the staff to purchase entry passes. These lounges offer premium services, including high-quality food and beverages, and provide a quiet, peaceful environment for relaxation or business meetings.
Mother’s Room
ORD International Airport offers dedicated, clean, and comfortable rooms for mothers and nursing passengers. These rooms are available 24/7 and are designed to ensure complete security, safety, and hygiene.
Frontier Airlines Terminal Location Map at O’Hare
In Conclusion
From special assistance to booking a new flight, Frontier Airlines at ORD caters to all needs. The airline ensures that travel is seamless for everyone, including unaccompanied minors who receive personalized support. Frontier Airlines provides a range of outstanding services both in-flight and at the airport, aiming to make each passenger’s journey as comfortable as possible.
Frequently Asked Questions:
Frontier Airlines operates from Terminal 5 at O’Hare International Airport (ORD) in Chicago.
Terminal 5 at ORD is served by various airlines, including Frontier Airlines, Korean Air, SAS Airlines, and others.
Terminal 5 at O’Hare International Airport, with gates M1 to M40, is used for both international departures and arrivals by several airlines.
Yes, Terminal 5 at ORD is linked to other terminals via the Airport Transit System and shuttle services.
Frontier Airlines operates flights to both Chicago Midway and Chicago O’Hare International Airports.
