Southwest Airlines, a major American carrier known for its low-cost model, operates from Baltimore/Washington International Thurgood Marshall Airport (BWI). The airline offers flights from BWI to various destinations, including Honolulu (HNL).
For travelers, understanding Southwest Airlines’ operations at BWI is essential. This knowledge provides valuable insights into the airline’s extensive route network, convenient flight options, airport amenities, and available parking and transportation services, all of which contribute to a smoother and more enjoyable travel experience.
Essential Information About Southwest Airlines’ BWI Terminal
| Airport Name | Baltimore/Washington International Thurgood Marshall Airport |
| Airport Code | BWI |
| Airport Address | 7050 Friendship Rd, Baltimore, United States |
| Airport Contact Number | 1 (800) 435-9792 |
| Airlines ICAO Code | SWA |
| Airlines IATA Code | WN |
| Southwest Airlines BWI Arrivals Terminal | Terminals A, B, C, E |
| Southwest Airlines BWI Departures Terminal | Terminals A, B, C, E |
| Southwest Airlines Ticket Counter Hours | 24 hours a Day |
| Southwest Airlines Official Website | www.southwest.com |
| Official Facebook Page | www.facebook.com/SouthwestAir |
| Official Instagram Account | www.instagram.com/southwestair |
| Official YouTube Profile | www.youtube.com/@Southwest |
List of all information Southwest Airlines
Departure Terminal for Southwest Airlines at Baltimore/Washington International Thurgood Marshall Airport
For a smooth travel experience, it is essential to know that Southwest Airlines operates from Terminal Concourse A, B, C, and E at Baltimore/Washington International Thurgood Marshall Airport (BWI) for both departures and arrivals. Understanding this will help passengers navigate the airport more efficiently, locate check-in counters, security checkpoints, and boarding gates with ease.
Procedure for Departing on Southwest Airlines at Baltimore/Washington International Thurgood Marshall Airport
Check-in:
- Southwest Airlines offers both online and in-person check-in options at the airport.
- For those who prefer checking in at the airport, Southwest Airlines has designated check-in counters.
- To avoid delays, it is recommended to arrive at Baltimore/Washington International Thurgood Marshall Airport well ahead of your flight, especially during peak travel times when lines may be longer.
Finding Your Way at Baltimore/Washington International Thurgood Marshall Airport
Locating Your Gate: After completing your check-in, proceed to Concourse A, B, C, or E, where Southwest Airlines flights typically depart. Confirm your gate number by checking the airport monitors or referring to your boarding pass.
Boarding: Stay alert for boarding announcements and follow the instructions provided by Southwest Airlines staff. The airline uses a specific boarding process based on assigned boarding groups and pass numbers.
Baggage Claim: Upon arrival, head to the baggage claim area to collect your checked luggage. Southwest Airlines utilizes various baggage carousels within Terminal Concourse A, B, C, and E. If you need assistance, don’t hesitate to ask Southwest Airlines personnel.
Arrival Terminal for Southwest Airlines at Baltimore/Washington International Thurgood Marshall Airport
Southwest Airlines flights arrive at Concourse A, B, C, and E at Baltimore/Washington International Thurgood Marshall Airport. After landing, passengers should proceed to this terminal to complete customs procedures, collect baggage, and handle other arrival tasks.
Steps to Follow Upon Arrival:
Baggage Claim: After deplaning, make your way to the baggage claim area within Concourse A, B, C, or E to retrieve your checked baggage. Use the designated carousels for Southwest Airlines flights.
Ground Transportation: Once you have your bags, proceed to the ground transportation options available at the Southwest Airlines BWI Terminal. This may include utilizing airport parking if you drove, arranging for a ride-sharing service, or taking the Baltimore/Washington International Thurgood Marshall Transit Bus Route 203.
Navigating the Airport
At Baltimore/Washington International Thurgood Marshall Airport, Southwest Airlines operates out of Terminal Concourse A, B, C, and E. Knowing this information will help you efficiently locate your terminal and access ground transportation upon arrival.
Assistance & Amenities
For assistance during your arrival, look for airport staff or follow the terminal signage. The terminal is equipped with various amenities, including shops, dining options, and additional services for passenger convenience.
Available Services at Southwest Airlines Baltimore/Washington International Thurgood Marshall Airport
Southwest Airlines’ terminal at Baltimore/Washington International Thurgood Marshall Airport offers a comprehensive range of services to enhance your travel experience:
- Self-Service Kiosk Check-In
- Medical Services
- Lounge Access
- Senior Citizen Assistance
- Wheelchair Services
- ATMs
- Information Desk
- Quiet Rooms
- Family Restrooms
- Infant Room
- Airport Transfers
- Lost & Found Desk
- Kids’ Play Area
- Dining Options
- Retail Outlets
- Pet-Friendly Services
- Duty-Free Allowance
- Parking Areas
- Priority Boarding
- Power Stations
- Assistance for Delayed/Canceled Flights
- Fast Track VIP Terminal Assistance
- Free Wi-Fi
- Escort Services to Departure Gate or Vehicle Pickup
- Terminal Transfer Assistance
Checking In at the Airport
To check in for your Southwest Airlines flight at Baltimore/Washington International Thurgood Marshall Airport, head to the top floor of the Southwest Airlines BWI Terminal, typically near the departure concourses. You’ll find the ticketing and check-in counters here. Additionally, self-service check-in kiosks are located near the passenger security checkpoint and the airline’s ticketing desks.
You can choose to print your boarding pass at one of the self-service kiosks or get it from the airline check-in desk. After obtaining your boarding pass, head to the security checkpoint for screening. Be sure to have all required travel documents and follow TSA guidelines for a smooth screening process.
Baggage Services
Southwest Airlines at Baltimore/Washington International Thurgood Marshall Airport provides a range of baggage services to enhance your travel experience. These services include:
- Baggage Claim: Several baggage claim carousels and service centers are available for passengers to retrieve their luggage upon arrival. The airport offers assistance and information to help you navigate the baggage claim process and locate the correct carousel for your flight.
- Lost & Found: If you lose an item within the terminal, the Lost & Found department can assist in recovering it. You can report lost items online using an airport-provided form, applicable to items lost within or outside the terminals (excluding security check areas).
- Baggage Handling: The airport features an efficient baggage handling system designed to ensure a swift and reliable process. Conveyor belts transport luggage from the lower level to the upper level baggage claim area, improving the overall passenger experience.
Wheelchair Assistance
Travelers requiring wheelchair assistance can arrange for wheelchair lift-equipped shuttles to navigate the airport by contacting the airport in advance. Southwest Airlines at Baltimore/Washington International Thurgood Marshall Airport provides wheelchair accessibility in various locations, including family restrooms. To ensure the necessary arrangements are in place, passengers should specify their wheelchair needs when booking their flight.
Lounge Access
A new lounge facility at Baltimore/Washington International Thurgood Marshall Airport is designed to enhance travelers’ pre-boarding experience. This lounge offers a range of amenities, including food, beverages, high-speed internet, and comfortable seating. Day passes are available for $45 per person, or $40 if purchased in advance. American Express Platinum and Priority Pass members can enjoy complimentary access to the lounge.
Priority Boarding
Priority boarding at Southwest Airlines BWI Terminal allows eligible travelers to board the aircraft before general boarding begins. This service is available to VIPs, corporate travelers, executives, diplomats, and passengers with special needs, such as those requiring wheelchair assistance or traveling with young children. Priority boarding provides these passengers with additional time to settle in, store carry-on items, and prepare for departure, contributing to a smoother and more comfortable boarding experience.
Unaccompanied Minor Assistance
Southwest Airlines offers dedicated support for unaccompanied minors (UM) at Baltimore/Washington International Thurgood Marshall Airport. This service is available for children under twelve who are traveling without an adult companion aged twelve or older. The Unaccompanied Minor service ensures that young travelers receive the necessary care and supervision throughout their journey. To request assistance, parents or guardians should utilize the Visitor Pass Program of the airport.
Southwest Airlines Terminal Location at Baltimore/Washington International Thurgood Marshall Airport
Frequently Asked Questions
Southwest Airlines handles all arrivals and departures from Terminal Concourse A, B, C, and E at Baltimore/Washington International Thurgood Marshall Airport.
The Southwest Airlines terminal at BWI offers a range of amenities, including affordable ticket options, cost-effective transportation solutions, non-stop and connecting flights, as well as various passenger conveniences.
Southwest Airlines operates 150 flights from the BWI terminal, which includes 75 direct flights and 75 connecting flights to various destinations.
