This section provides important information about Southwest Airlines and its operations at Fort Lauderdale International Airport. Here, you’ll find details on how to contact the airline, information about the terminal, and an overview of key services and amenities. This guide is designed to assist you in preparing for your upcoming Southwest flight or planning a future journey arriving at or departing from Fort Lauderdale International Airport.
Southwest Airlines Terminal at Fort Lauderdale-Hollywood International Airport (FLL) Overview
Refer to the table below for essential details about Southwest Airlines operations at FLL Terminal.
| Airport Name | Fort Lauderdale-Hollywood International Airport |
| Southwest Airlines Fort Lauderdale Airport Address | 100 Terminal Dr, Fort Lauderdale,United States |
| Airport Code | FLL |
| Southwest Airlines Fort Lauderdale Airport Contact Number | +1 954-359-1200 |
| Southwest Airlines Fort Lauderdale Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | https://www.southwest.com/ |
| YouTube | https://www.youtube.com/@Southwest |
| https://www.facebook.com/SouthwestAir | |
| https://twitter.com/SouthwestAir | |
| Instagram Account | https://www.instagram.com/southwestair/ |
Which terminal does Southwest Airlines use at Fort Lauderdale-Hollywood International Airport?
Southwest Airlines operates from Terminal 1 at Fort Lauderdale-Hollywood International Airport. This terminal is equipped with 47 boarding gates distributed across four levels, facilitating an efficient process for both departures and arrivals.
Southwest Airlines Departures at Fort Lauderdale-Hollywood International Airport
Southwest Airlines operates departures from Terminal 1 at Fort Lauderdale-Hollywood International Airport. To ensure a smooth check-in process, passengers should arrive at least 2 hours prior to their flight’s scheduled departure.
For those who have completed online check-in, it’s essential to keep your e-boarding pass readily available. If traveling with hand luggage only, you can proceed directly to the security checkpoint and then to your boarding gate.
Passengers with checked luggage need to drop their bags at the luggage handling service. The baggage counter is open until 45 minutes before departure. TSA screenings can take time, so arriving 2 hours early is recommended.
After passing through security, Terminal 1 offers various shopping and dining options, along with comfortable seating, free WiFi, and charging stations to help you relax before boarding.
Southwest Airlines Arrivals at Fort Lauderdale-Hollywood International Airport
Southwest Airlines flights arrive at Terminal 1. Upon arrival, proceed directly to the baggage claim area, where you should follow the signage for Southwest Airlines to locate the designated carousel for your checked luggage.
International travelers will need to go through immigration before retrieving their baggage. Have your passport and travel documents ready. The average clearance time is 20-25 minutes per passenger.
In the Arrival Halls, you’ll find ATMs, currency exchange counters, and car rental kiosks to assist with your onward journey.
Lost and Found Service at Southwest Airlines Terminal
If you leave an item on board, report it immediately at the Lost and Found office within Terminal 1. The staff will do their best to locate and return your item.
If you have already left the airport, you can file a report on Southwest Airlines’ website. Provide detailed information about the item, including serial number, brand, size, and color.
Delayed Baggage:
Report missing baggage at the Lost and Found counter. A QR code is available outside the counter for creating a report. For domestic flights, report delayed baggage within 4 hours of the flight’s arrival. For international flights, reports must be made within 7 calendar days.
Damaged Baggage:
If your luggage is severely damaged, visit the Lost and Found counter to report it. The airline will assess the damage and determine compensation. Note that compensation is not provided for pre-existing damage, general wear and tear, dents, scratches, or overstuffed luggage.
List of all information about Southwest Airlines
Services Offered by Southwest Airlines at Fort Lauderdale-Hollywood International Airport (FLL)
At the Southwest Airlines office in Terminal 1 at Fort Lauderdale-Hollywood International Airport, passengers can access a range of services and amenities, including:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Flight Delays and Cancellations at Southwest Airlines Terminal FLL
In the event of significant flight delays at Southwest Airlines’ Fort Lauderdale-Hollywood International Airport (FLL) Terminal, airline representatives will assist with rebooking your flight at no additional cost, based on availability.
For last-minute flight cancellations, Southwest Airlines will automatically rebook you on an alternative flight. If the airline sends you an updated itinerary via email or text, this indicates that your new flight is confirmed and ticketed. Should the new flight not meet your needs, you have the option to modify or cancel it.
- Changing a Delayed Flight: If your flight is delayed by three hours or more, you can speak to a Southwest representative at the FLL Terminal to request a change to a different time or date.
- Changing a Canceled Flight: For flights canceled voluntarily by Southwest Airlines, you can adjust the date or time of your flight within 14 days of the original departure.
- Canceling Your Flight: If you wish to cancel your flight due to a delay or airline-initiated cancellation, you can request a refund to your original payment method or receive a travel credit for the unused portion of your ticket.
If the cancellation or delay is within Southwest Airlines’ control, you may also be eligible for compensation in the form of a Southwest Airlines LUV Voucher.
Shopping and Dining Options at Southwest Airlines Terminal FLL
Fort Lauderdale-Hollywood International Airport offers a diverse array of shopping and dining options within the Southwest Airlines Terminal.
Shopping:
The terminal features numerous stores, including duty-free shops, fashion boutiques, and stores for daily essentials and electronics. These retail outlets are conveniently located both before and after security screening, providing ample opportunities for passengers to shop while waiting.
Dining:
Passengers can choose from a variety of dining options, ranging from quick snacks to full meals. Whether you’re looking for a quick bite or a more leisurely dining experience, the terminal’s food outlets cater to various tastes and preferences.
| Store/Brand | Description |
|---|---|
| Atomicchild | Specialty store offering unique products. |
| Be Hippy | Clothing and accessories retailer. |
| Björn’s Colorado Honey | Local honey and related products. |
| Björn’s Colorado Market | Market featuring local goods. |
| CNBC Smartshop | Technology and gadgets retailer. |
| Colorado Limited | Local products and souvenirs. |
| Coors x Colorado Limited | Co-branded products and merchandise. |
| Fix ‘N Fly | Travel essentials and services. |
| Fly Fly Baby | Baby products and travel gear. |
| Kiehl’s | Skincare and personal care products. |
| Longs Peak; Market & Goods | Market with a variety of goods. |
| No Boundaries | Outdoor and adventure gear. |
| Out West | Western-themed products and apparel. |
| Peak News & Gifts | Newsstand and gift shop. |
| Say Si Bon! | Local and specialty goods. |
| See’s Candies | Candy and confectionery store. |
| SkyMarket | General market with various items. |
| Sunglass Hut | Sunglasses and eyewear retailer. |
| The Arts District Market | Art and artisan goods market. |
| The House of LR&C | Fashion and lifestyle brand. |
| Topo Designs | Outdoor and travel gear. |
| Toy Tech | Toys and tech gadgets for children. |
| Black Canyon | Specialty and outdoor gear. |
| iStore | Apple products and accessories. |
| InMotion | Electronics and travel accessories. |
| Tattered Cover Book Store | Books and reading materials. |
| Hudson News | News and convenience items. |
Fort Lauderdale-Hollywood International Airport Terminal Map for Southwest Airlines
The terminal map for Southwest Airlines at Fort Lauderdale-Hollywood International Airport (FLL) assists passengers in locating essential services and amenities, including check-in counters, security checkpoints, ticketing services, baggage claim areas, and various amenities.
This interactive map is especially useful for first-time visitors navigating the airport, helping them find their way efficiently through the terminal.
