Flying with Southwest Airlines at O’Hare International Airport promises a remarkable journey. The ORD terminal features modern amenities to enhance your experience before you even board. Southwest Airlines at O’Hare offers Wi-Fi, comfortable seating, and a diverse selection of shops and restaurants to make the most of your time at the airport. A dedicated team is on hand to address any concerns and ensure a pleasant trip, regardless of your fare class, reflecting the airline’s commitment to making every flight special.

Does Southwest Airlines operate out of Terminal 5 at O’Hare International Airport?

Southwest Airlines operates out of Terminal 5 at O’Hare International Airport. This terminal, close to downtown Chicago, serves as a key hub for the airline, facilitating both domestic and international travel. Terminal 5 offers a range of amenities including Wi-Fi, premium lounges, restaurants, and shops. The airport also provides excellent transport connections with options for rental cars, taxis, and shuttles. For Southwest Airlines flights, head to gates A4 and A6 in Terminal 5 for a superior travel experience.

Category Details
Airport Name O’Hare International Airport
ORD Airport Address 10000 W Balmoral Ave, Chicago, United States
Terminal Terminal 5
Southwest Airlines ORD Arrivals Terminal Terminal 5
Southwest Airlines ORD Departures Terminal Terminal 5
Airport Code ORD
Southwest Airlines IATA Code WN
Southwest Airlines ICAO Code SWA
Southwest Airlines Ticket Counter Hours Daily 24 Hours
Country United States
City Chicago
Southwest Airlines Contact Number 1 (800) 435-9792
Southwest Airlines Official Website www.southwest.com
YouTube www.youtube.com/@Southwest
Facebook www.facebook.com/SouthwestAir
Twitter twitter.com/SouthwestAir
Instagram Account www.instagram.com/southwestair

Lsit of all Southwest Airlines ORD Terminal at O’Hare International Airport

Navigation

Navigating O’Hare International Airport with Southwest Airlines is straightforward if you are familiar with the airport map. This knowledge will help you move through the terminal easily, ensuring a comfortable journey. You will arrive at your destination punctually and effortlessly. The friendly staff at the Southwest Airlines ORD Terminal are available to assist with any needs to make your flight enjoyable. With efficient check-in, comfortable lounges, and supportive staff, the airline strives to provide a stress-free travel experience.

Departure

Navigating O’Hare International Airport becomes stress-free with numerous amenities. For departing flights, Southwest Airlines collaborates with the airport authority to streamline the process. Clear signage throughout the airport guides passengers effectively, helping alleviate pre-flight anxiety.

Familiarity with the departure process speeds up your journey. Consult available agents for any queries. For departing flights, use the designated security lane and drop-off baggage counter. At the check-in counter, you can purchase seats, meals, or other services for added comfort. After security, enjoy a meal and relax in the luxurious lounges before your flight.

Arrival

Upon arrival at O’Hare International Airport, the process from disembarking to bag collection is smooth and efficient, thanks to friendly staff and well-placed signs. Southwest Airlines staff are available to assist with extra help or transportation needs.

The airline ensures a seamless transition from the plane to your destination. Quick and efficient security checks allow for a swift arrival. The airport offers a range of services and amenities for a comfortable trip. Southwest Airlines also provides additional services to enhance your travel experience, including dedicated support for passengers with disabilities.

What Services are Available at the Southwest Airlines ORD Terminal?

Southwest Airlines offers a range of services at O’Hare International Airport to enhance your travel experience. From efficient check-in procedures to cozy lounges with complimentary amenities, the airline aims to ensure passenger satisfaction.

The customer service team is available to address queries and ensure a comfortable journey. Whether you’re budget-conscious or seeking luxury, the airline offers options to suit diverse preferences. Frequent flyer members may benefit from preferred seating through loyalty programs. Let’s explore the available services in more detail:

Seat Selection

Southwest Airlines provides various seating options, from budget-friendly Economy Class to luxurious First Class. Select seats according to your preferences and budget. Arrive at O’Hare with ample time to finalize your booking. Note that service fees may apply, and availability can impact seat selection.

Special Assistance

Southwest Airlines offers special assistance for travelers with medical conditions. The airline’s staff are trained to provide appropriate support, including wheelchair assistance and priority boarding. Special assistance areas are available at the ORD Terminal for travelers with specific needs.

Check-in

At O’Hare, Southwest Airlines ensures a smooth check-in process. Head to the Southwest Airlines check-in counters in the terminal to get your boarding pass and check in your luggage.

Flight Change

For immediate assistance or last-minute changes, visit the dedicated Southwest Airlines change flight counter. Discuss your flight changes and any associated fees with officials in person. Note that changing your flight may incur a change fee and fare difference, depending on availability and other factors.

Customer Service

Say goodbye to being stuck on a single phone line. Southwest Airlines understands that travelers value flexibility, so they offer a variety of communication channels to suit every preference. For personalized assistance, you can call the Southwest Airlines customer service phone number. If you need further help, visit the Southwest Airlines ORD Terminal, where travel experts are ready to assist you.

Flight Cancellation

To handle flight cancellations, visit the Southwest Airlines counter at O’Hare International Airport. You might be eligible for a refund based on your fare type. For more information, consult with the travel experts who are available around the clock to assist with your cancellation concerns and ensure the best possible outcome.

Baggage Allowance

Southwest Airlines provides detailed guidelines for carry-on and checked baggage. Fees for additional baggage vary based on factors like request timing, mode, fare type, and flight route. Adding extra baggage can cost up to USD 150 or more per checked bag, plus taxes. Familiarize yourself with these charges to avoid surprises during your travel.

Premium Lounges

Relax before your journey in the Southwest Airlines lounges, where you can enjoy comfortable seating, complimentary food, and fast Wi-Fi. First-class passengers have access to exclusive lounges with additional benefits. The airline also provides assistance for passengers with disabilities, including wheelchair support and early boarding. Speak to an agent for more details and to access additional perks based on your fare type and flight route.

Conclusion

Southwest Airlines is committed to excellent customer service and enhancing your travel experience. Arrive at O’Hare International Airport early to explore the unique amenities available. From lounges and Wi-Fi to dedicated assistance, the airline aims to serve you with dedication. If you need support, gather your documents, visit the customer service center, and resolve any issues efficiently.

Southwest Airlines Location Map at O’Hare International Airport  

Frequently Asked Questions

Q1- How can I manage my group booking at the Southwest Airlines ORD Terminal?

To manage your group booking, visit the customer service desk at O’Hare International Airport.

Q2- Do I need to pay to access lounges at the ORD Terminal?

No, eligible passengers can access the lounge at no additional cost and enjoy its amenities for free.

Q3- Is pet support available at the Southwest Airlines ORD Terminal?

Yes, pet support is available. Visit the ORD Terminal and provide the necessary documents. Fees may apply depending on your pet’s type, weight, size, and breed.

Q5- How can I track my lost baggage at O’Hare International Airport?

Go to the baggage desk and provide your booking details. The team will use this information to locate your baggage.