You are thinking that cancelling your flight ticket could be a wholesome task. But if you know about Sun Country cancellation policy in advance then you are allowed to cancel anytime. Knowing basic information about Sun Country’s cancellation policy is always advisable before booking your tickets. It allows the passengers to take measured actions and alter their flights accordingly without paying additional charges. 

Read further to know more about the Sun Country Airlines ticket cancelation policy, fee, process, refund policy, and many more

Sun Country Cancellation 24-Hour Policy

The 24-hour cancellation policy of Sun Country Airlines states that if you are buying its service a week before you go on a flight the company will permit you to revoke your travel/reservation within 24 hours of the booking. It does not matter if your ticket is of any kind, you are going to get a total refund if you cancel in the risk-free time frame of 24 hours. 

Note: The 24-hour cancellation policy only applies to regularly scheduled published tickets; reservations for groups and tours, Sun Country Vacation package sales, land products, and other non-air products and activities are not covered by this policy.

Sun Country Cancellation Policy Important Highlights

The Sun Country Airlines cancellation policy includes the following key points:

  • Passengers can cancel and will receive a full refund of their cancelled tickets if their flight is delayed by 6 hours or more.
  • Passengers have the right to reject any alternative flight, and they will quite rightly get a seat of equal value on the next flight schedule. 
  • Only in case of involuntarily denied boarding, passengers are entitled to a full refund if compensation for a similar option is given to them and a connection or layover at the final destination is less than 1 hour longer than the original flight. 
  • Passengers are eligible to cancel their flight or itinerary within 24 hours after they confirm their booking and they have 7 days from boarding, then will get the refund. 
  • It cannot be recalled after the given period has expired. 
  • Those passengers who cancel the non-refundable tickets at least 24 hours before their departure time will receive a 100% refund. 
  • However, the no-refund tickets may also be recalled within 60 days of the flight free of charge.
  • Purchasing a Change Fee Waiver allows passengers to make a change only once to their flight up to 1 hour before departure without any penalty. If a passenger is a no-show for their seat 10 minutes before the departure time, all the flights from that booking are cancelled.

Sun Country Flight Cancellation Policy

Depending on the type of ticket purchased, cancellation policies change after more than 24 hours of purchase.

Basic economy: If you booked your flight, you should make the cancellation only with a 24-hour notice.

Non-refundable tickets: In case you have non-refundable tickets, you cannot get your cash back even with such a provision. Alternatively, the value of your previous ticket may be applied to cover all or part of the cost of a new ticket by using the outstanding amount of money as a travel credit.

Refundable tickets: In case you have a refundable ticket, you can change your mind by cancelling it before the departure of your flight and you will get a refund in the same way that you have paid it. The company might apply a penalty fee to the customer based on the fare type. 

One can get a refund in case the ticket you have is a refundable ticket and you are allowed to cancel it before take-off and you will get your money back in your original payment method. The company might charge a flat fee to the customer that may be based on the fare type.

Award Tickets: In case you have used MileagePlus miles to book your tickets and now you want to cancel the ticket you have booked, you got two ways; you can either return the miles to your account or you can spend them on your next flight booking. Another way of utilizing this is for you to fly on another ticket for free. You can only avoid the redeposit fee if you are not a no-show. In the event of a no-show, you have to pay a $125 redeposit fee to your account.

Sun Country Airlines Refund Policy

Never worry about receiving a refund if you have just cancelled your Sun Country Airlines flight. Just go through the refund policy to see how they deal with it. 

  • You will be refunded the entire amount of the service if you decide to cancel within 24 hours of purchase using the same method you used to pay. If you paid with your credit card, expect to get your refund within 7 days.
  • If you paid with cash or a check, it will take 20 days. And the airline will repair it by compensating you or refunding your ticket in case you miss the flight due to their fault.

Sun Country Cancellation Fee

Cancellation Time Period Cancellation Fee
60 or more days before departure $0
59 to 14 days before departure $39 per segment
13 to 0 days before departure $79 per segment

Sun Country Cancellation Process

Sun Country has various ways to cancel the flight. Passengers can pick either cancellations through the website or via the representative. Through both ways, passengers can easily cancel their flight, still if they are facing any problem then they can contact the airline’s help representative team anytime. 

How to Cancel Flights Through the Website?

Now comes another critical phase in the flight cancellation process. Flight cancellation takes a significant amount of time when you are canceling on your own. However, you can easily cancel your Sun Country flight by following the steps outlined below.

  1. Visit the official webpage.
  2. Search for the “My Trips” option.
  3. Fill out the confirmation number and your surname to view your bookings.
  4. Select the flight that you wish to cancel.
  5. Finally, click “cancel flight” to complete the process.
  6. Follow the instructions on the page to complete the cancellation procedure.
  7. If you find it complicated to cancel a flight through the official website, you can cancel it over the phone.

Via Customer Representatives

  1. You can cancel your flight by talking to customer representatives of Sun Country Airlines.
  2. Dial 1-888-918-5556 to connect with the agent.
  3. Tell the agent about your booking details and ticket reference number.
  4. He will cancel your ticket on your behalf. He will ask you to pay the cancelation fee if required. Ask him to initiate your refund in your account. 

Learn More About: United Airlines

Conclusion

Do you want to cancel Sun Country Airlines reservations? You may utilize our helpdesk at +1-888-671-0924 by contacting the airlineshelp agents. You can call us at any time to make sure that cancelling, changing your flight tickets, or booking is hassle-free.

FAQs

What happens if my Sun Country flight is cancelled?

If your flight is cancelled by the airline or delayed for over 6 hours, and you do not want to rebook, you have the right to a refund which will be the amount of money for the part of the ticket that was unused back in the manner in which it was originally paid.

What if I miss my Sun Country Airlines flight?

You may approach their customer support team immediately by dialling their toll-free number 1-888-918-5556 to get a refund.

Does Sun Country have a 24-hour cancellation policy?

Customers buying their tickets online are able to see the pricing of the flights including the penalty fees. This policy allows travellers to cancel a ticket if they feel so but this will not cost them money because, within 24 hours of their purchase, they will receive a full refund.