Sun Country’s website and mobile app are designed to offer a straightforward booking process. Easily search for flights, compare prices, and complete your ticket purchase without hassle.
Manage your bookings anytime, anywhere, using your computer or smartphone. This streamlined process saves time by allowing you to avoid queues and handle your travel arrangements online or via the app.
You can modify or cancel flights, select seats, pre-order meals, and update personal information efficiently through the online portal or app.
Baggage Policy
Sun Country allows you to bring additional baggage beyond the standard allowance, with specific rules and fees varying by ticket class:
- Economy Class: Generally includes a lower free baggage allowance with higher fees for extra bags.
- Business Class: Typically offers a higher free baggage allowance and lower fees for additional luggage.
- Domestic Flights: May have different allowances and fees compared to international flights.
- International Flights: Fees may be higher, and allowances can vary depending on the destination.
Pet-Friendly Policy
Sun Country welcomes pets in both the cabin and cargo hold, aiming to provide a comfortable travel experience for pets and their owners.
Inform the airline about your pet during booking to ensure compliance with their pet policy.
Size restrictions apply, so the dimensions of pets allowed in the cabin may be limited.
Fast Track Security
Sun Country offers Fast Track Security at LAS Terminal, allowing travelers to bypass the regular security line and use a dedicated expedited lane.
This service reduces wait times at security, especially during peak travel periods, and speeds up the overall screening process.
Free Wi-Fi
Stay connected with Sun Country’s complimentary Wi-Fi, which allows you to:
- Send and receive emails, texts, and messages.
- Browse the web for news, updates, and entertainment.
- Access social media to share your travel experiences or connect with friends.
- Stream music, movies, or TV shows to enhance your flight experience.
- Check arrival times and weather information.
Seat Options
Choose from a variety of seating options to enhance your comfort:
- Window Seats: Enjoy the view and the scenery below.
- Aisle Seats: Access the aisle and bathroom facilities more easily.
- Seats Near Restrooms: Convenient for quick access and minimal disruption.
- Seats with Extra Legroom: Ideal for taller passengers or longer flights.
Selecting the right seat can personalize your travel experience and improve overall satisfaction.
Special Assistance
Sun Country LAS Terminal provides dedicated support for travelers with disabilities:
- Assistance with check-in, including handling luggage and paperwork.
- Help in selecting accessible and comfortable seating.
- Support throughout the travel process to accommodate specific needs.
Lost & Found Desk
If you lose an item while traveling, Sun Country at Harry Reid International Airport has a dedicated Lost and Found desk to help you recover your belongings:
- Report lost items directly at the desk with details like flight information and a description of the item.
- The experienced Lost and Found team will assist with your claim and keep you updated on the status of your search.
Unaccompanied Minor Assistance
Sun Country offers support for unaccompanied minors traveling alone:
- For children aged 5-11 (domestic and CIS) and 6-11 (international), staff will accompany them from check-in through security and until they meet the designated person at the destination.
- Arrive at the airport two to three hours before departure for a smooth process.
Rest assured that dedicated staff will ensure your child’s needs are met and that they are comfortable throughout their journey.