Traveling through Charlotte Douglas International Airport (CLT) with United Airlines? Navigating the airport can be challenging, particularly if you’re unfamiliar with the terminal for your flight. This guide will serve as your helpful resource, making it easy to find your way through the United Airlines terminal at Charlotte Douglas Airport.

Essential Information about United Airlines Terminal at Charlotte Douglas Airport (CLT)

Detail Information
Airport Name Charlotte Douglas International Airport
Airport Code CLT
Address 5501 Josh Birmingham Parkway, Charlotte,USA
United Airlines Terminal Concourse A
Arrival Terminal Concourse A
Departure Terminal Concourse A
Social Links Twitter
Website United Airlines 
Phone Number +1 800-864-8331

Which Terminal Does United Airlines Use at Charlotte Airport?

Wondering where to go? United Airlines operates exclusively from Concourse A at Charlotte Douglas International Airport for all its flights, whether arriving or departing. When you arrive at CLT, simply head to Concourse A to find all the necessary facilities.

Arrival Terminal for United Airlines at Charlotte Airport

If you’re arriving at Charlotte Douglas International Airport with United Airlines, there’s no need to navigate multiple terminals. All United Airlines arrivals are processed in Concourse A, ensuring a straightforward experience. Once there, proceed to the baggage claim area in Concourse A, where claim numbers and carousel information will be displayed on arrival screens and announced throughout the terminal.

Departure Terminal for United Airlines at Charlotte Airport

Searching for your departure gate is easy at Charlotte Douglas International Airport. United Airlines departures, both domestic and international, are handled exclusively in Concourse A. Gate information for your flight will be shown on airport screens and announced throughout the terminal, making your departure process smooth and hassle-free.

Lounges at United Airlines Terminal, Charlotte Airport

Traveling can be exhausting, but United Airlines provides several comfortable lounges in their terminal at Charlotte Douglas International Airport to help you relax and recharge. Here’s a look at the lounge options available in Concourse A:

  • United Club: This lounge is available to MileagePlus members and eligible passengers, offering complimentary snacks, beverages, Wi-Fi, and comfortable seating.
  • The Club CLT: Situated near Gate A12, this independent pay-per-use lounge provides a peaceful environment with workstations, a range of food and drink options for purchase, and comfortable seating.
  • USO Lounge: This dedicated space is available for active duty military personnel and their families, offering a place to relax and connect with fellow service members.

Food & Dining Options at Charlotte Airport

Charlotte Douglas International Airport features a variety of dining options to suit all tastes:

  • Grab-and-Go: Enjoy quick bites at Einstein Bros. Bagels, Starbucks, and Hudson Marketplace, which offer salads, sandwiches, and healthy snacks.
  • Casual Dining: Options include Bar Symon CLE (farm-to-table dishes), Chick-fil-A, Quaker Steak & Lube, and Panini’s (burgers, pizzas, sandwiches).
  • Sit-Down Restaurants: For a more leisurely meal, try Cantina Taqueria and Tequila Bar (authentic Mexican cuisine), Great Lakes Brewing Company (local craft beers and pub fare), Inca Tea Cafe (healthy salads and wraps), or Mother’s Room Welcome Center (comfort food classics).

United Airlines Services at Concourse A, Charlotte Airport

Service Description
Check-in Self-service kiosks and staffed counters available for check-in.
Baggage Drop Dedicated counters for checking in luggage.
Customer Service

provides support for flight changes, boarding passes, and general inquiries.

Mobile App Manage your trip, access boarding passes, and check flight status via the United Airlines app.
Family Services Support for families, including boarding assistance and stroller availability.
Accessibility Services Wheelchair assistance, accessible restrooms, and designated seating areas.
Airport Lounges

Eligible passengers may access the United Club and The Club CLT, with applicable fees potentially required.

In-Flight Services

Food and drink choices, entertainment options, and Wi-Fi are available, with specific amenities varying by flight.

Lost and Found Report lost or misplaced items at the designated counter.

Please be aware that the availability of specific services may vary. For the most current information, check the airport or airline’s website.

United Airlines Routes from Charlotte Douglas International Airport (CLT):

Airport Name Code Country
Adolfo Suárez Madrid-Barajas Airport MAD Spain
John Wayne Airport SNA United States
Albuquerque International Sunport ABQ United States
Atlanta Hartsfield-Jackson International Airport ATL United States
Austin-Bergstrom International Airport AUS United States
Boise Airport (Gowen Field) BOI United States
Boston Logan International Airport BOS United States
Cincinnati/Northern Kentucky International Airport CVG United States
Cancún International Airport CUN Mexico
Charlotte Douglas International Airport CLT United States
Chicago O’Hare International Airport ORD United States
Dubai International Airport DXB UAE
Dublin Airport DUB Ireland
Dallas/Fort Worth International Airport DFW United States
Denver International Airport DEN United States
Detroit Metropolitan Wayne  Airport DTW United States
Rome Fiumicino Airport FCO Italy
Honolulu International Airlines HNL United States
Haneda Airport HND Japan
Houston George Bush Intercontinental Airlines IAH United States
Las Vegas Harry Reid International Airport LAS United States
Los Angeles International Airport LAX United States
Miami International Airport MIA United States
Minneapolis-Saint Paul International Airport MSP United States
Newark Liberty International Airport EWR United States
New Orleans Louis Armstrong Airport MSY United States
New York John F. Kennedy International Airport JFK United States
Orlando International Airport MCO United States
Ontario International Airport ONT United States
Phoenix Sky Harbor Airport PHX United States
Punta Cana International Airport PUJ Dominican Republic
San Francisco International Airport SFO United States
Seattle-Tacoma International Airport SEA United States
Tampa International Airport TPA United States
Washington Dulles International Airport IAD United States

United Airlines Terminal Map at Charlotte Douglas International Airport


Finding your way through a busy airport such as Charlotte Douglas International Airport (CLT) can be challenging, particularly if you’re not familiar with the layout. A map of the United Airlines terminal, located in Concourse A, is an invaluable tool that can enhance your travel experience by helping you navigate the airport efficiently and with ease.

List of all information about United Airlines

Contacting United Airlines at Charlotte Douglas International Airport (CLT)

Here’s how you can get in touch with United Airlines while at Charlotte Douglas International Airport (CLT):

  • United Airlines Ticket Counter: Located in Concourse A near Gate A10. Open 24/7.
  • Customer Service Desk: Situated near the baggage claim area in Concourse A. Open every day from 5:00 AM to 11:00 PM.
  • United Airlines Customer Service: 1-800-248-6831
  • Charlotte Airport Information Line: +1 216-265-6000
  • United Airlines Website: www.united.com

For the most current information on terminal maps, contact details, and any updates, be sure to check both the airport and airline websites.

Frequently Asked Questions

Which terminal does United Airlines use at Charlotte Airport?

United Airlines operates exclusively from Concourse A at Charlotte Douglas International Airport for all flights, including both arrivals and departures.

What is the arrivals terminal for United Airlines at Charlotte Airport?

United Airlines does not have a separate arrivals terminal at Charlotte Airport. All arrivals, including those for United Airlines, are handled in Concourse A.

What is the departures terminal for United Airlines at Charlotte Airport?

There is no separate departures terminal for United Airlines at Charlotte Airport. All departures, whether domestic or international, are managed from Concourse A.

Where does United Airlines operate from at CLT Airport?

United Airlines operates exclusively from Concourse A at Charlotte Douglas International Airport (CLT). This includes both domestic and international flights, with international operations managed within Concourse A.

How can I check in for my United Airlines flight at CLT?

You can check in for your United Airlines flight at CLT via self-service kiosks, online check-in, or through the United Airlines mobile app. Alternatively, you can complete your check-in at the United Airlines counter located in Concourse A.

Where is the check-in counter for United Airlines at CLT?

The United Airlines check-in counter is situated in Concourse A, near the entrance to the security checkpoint at Charlotte Douglas International Airport (CLT).